Monday, May 19, 2008

$9 Extra Bucks From Customer Care -- Luv It!

I emailed CVS with my tale of woe about losing the receipt with $9 ExtraBucks last week. I mentioned that I wasn't even sure if the cashier gave me my receipt.

I didn't expect to get the Extra Bucks back. But today, I got a reply: As a "one-time courtesy," they put $9 new Extra Bucks on my account, which will print out when I use the card after May 21.

I emailed back my thanks and added: "CVS is the best!!" And meant it.